RUA · CUSTOMER CARE
Contact Us
Whether you need help choosing a size, following an order or arranging an exchange, message us on Instagram or Facebook — our team replies to every direct message.
Send us a direct message on Instagram — the fastest way to reach our team.
Message us on Instagram@ruabrand_Message our page on Facebook Messenger.
Message us on FacebookRUA on MessengerBased in
6th of October City, Giza, Egypt
We are an online store; orders are delivered across Egypt.
Help with an order
When you message us, please include your order number, which you can find on your order confirmation or in My Orders. For delivery and returns information, see our Shipping and Returns & Exchanges policies, or our size guide for fit advice.
Last updated: September 2026